Fireworks Toronto Frequent Asked Questions
Fireworks FAQs. Get answers at Fireworks Superstore Toronto. Learn about safety, product tips, and how to buy fireworks in Canada.
If you don’t see your answer below, contact us by phone 905.271.FIRE (3473) or email info@fireworkssuperstore.ca.
Shipping:
Does Fireworks Superstore pay for shipping?
We offer free shipping within the GTA on orders over $500 pre tax.
Why is shipping so expensive?
Consumer fireworks are classified under the Explosives Regulations as Type F.1. Fireworks Superstore will ship via Purolator to a residential or business address or Purolator hub for FREE on orders over $500 pre tax.
Am I allowed to transport Type F.1. (consumer) fireworks in my vehicle?
Yes, the maximum quantity for transport in passenger vehicles for personal use is 100 kg (25 kg Net Explosive Quantity).
How do I track my shipment?
You provide your email address, and after pickup from Purolator, the PIN (tracking) number will be emailed to you.
Do you ship outside of Canada?
Orders:
Where can I pick up my order?
Where is my order?
Can I order online and pick up at Fireworks Superstore?
Yes. Indicate on web order form you wish to pick up at the store and have ID ready if asked.
Safety:
What is the legal age to purchase fireworks in Canada?
18 years of age.
Are consumer fireworks dangerous?
Fireworks has no conscience. Read the manufacturers label on every product. Fireworks Superstore team will demonstrate how to safely set up and execute a display with suggested firing order.
When in doubt, give us a call. (905) 271-FIRE (3473)
Can I hold a roman candle in my hand?
No, you DO NOT hold a roman candle in your hand. Only sparklers. FWSS does not sell roman candles due to ongoing negligence.
Do I need to wear safety glasses?
Will I receive additional safety information with my purchase?
What is a rain or make up date?
Storage:
Can I store fireworks in my home?
Canadian federal law permits the storage of 10kg or less of fireworks in a dwelling or a place attached to a dwelling (e.g. a garage) so long as (i) the fireworks are kept in a dry place away from any source of heat any any substance that could cause ignition; and (ii) the fireworks are kept inaccessible to everyone under 18 years of age.
How long do fireworks last?
Fireworks have a good shelf life as long as they are stored properly. For ideal storage, keep your fireworks in a non-humid environment with a consistent temperature and stored in a cardboard box. Do not store fireworks in a sealed plastic bin as these materials prevent air circulation and can cause condensation.
Returns:
Does Fireworks Superstore offer product guarantee?
Fireworks Superstore has 100% product guarantee. It is rare for fireworks to fail or misfire. In the event a firework misfunctioned, douse with water and set aside. Contact us the next day and bring the defected product with your receipt. Upon inspection a refund or exchange will be issued.
Can I return fireworks I have not used?
No. Canadian Federal Law prohibits the resale or redistribution of fireworks once they have left Fireworks Superstore. This is because the supplier/seller must know for certain and at all times how the fireworks have been handled, stored, and if they have been altered or affected in any way that might present a danger to the end user. It is in the interest of public safety that we are unable to resell or redistribute fireworks. No returns or exchanges are permitted. All sales are final.